1. Who We AreGraphnation ('we/us') provides data integration, reconciliation, analytics, and related services.
2. What We Collect- Website data: contact form details, analytics/cookies, support tickets.
- Project data: business/financial datasets shared under SOW, including limited personal data of employees/customers where necessary.
- System metadata: logs, error reports, and performance metrics.
3. Purpose & Legal Basis- Contract: to deliver services per SOW (integration, reconciliation, MIS).
- Consent: for marketing communications/cookies.
- Legal obligation/legitimate uses: security, fraud monitoring, and records.
4. How We Use DataProvide services, improve quality, ensure security, support compliance artefacts, and respond to queries.
5. SharingWith vetted processors (hosting/email/analytics) under contracts; with authorities if legally required; never sold for unrelated purposes.
6. SecurityAccess control, encryption in transit, least-privilege practices, and periodic audits; clients control authorizations for their systems.
7. Storage & TransfersData may be processed in India or other locations by vendors; protections are applied via contractual and technical controls.
8. RetentionPer SOW or business need; routine retention 6–24 months for logs/backups unless law or disputes require longer.
9. Your Rights (DPDP Act)Access, correction, erasure, grievance redressal, and consent withdrawal (where applicable). You may nominate a person to exercise rights on your behalf as permitted by law.
10. Children's DataServices are not directed to children under 18; do not submit minors' personal data.
11. CookiesWe use essential and analytics cookies. Manage preferences via the banner or browser settings.
12. Grievance & ContactGrievance Officer: Amol Pudkey, contact@graphnation.com. Address: Plot No. 34, Om Heights, Acharya CHS, Old Warje Naka, Pune - 52
13. UpdatesWe may update this notice; changes will be posted with a new effective date.